FAQs


How should I care for my handbag?

All leather bags and accessories should be cleaned using a leather cleaner and soft cloth or microfiber cloth. Do not use water or soap on leather portions of your handbag. 

Any non leather portion of your handbag should be cleaned using a mild soap, warm water, and towel. Gentle rub out any stains or dirt. 

Handbags should never be washed in a washing machine or submerged in water.

 

Do you accept customized orders?

Yes! Custom orders are currently open. Please see custom orders page for inquiry. 

 

Do you accept bulk orders?

We do accept bulk orders. A minimum of 5 pieces is required. Please email inquiries to info@j-christine.com. 

 

What is the processing time?

All bags are made once the purchase has been submitted and payment has been received. Therefor, please allow up to 15 business days for the creative process. For custom orders, please allow up to 28 business days for the creative process. Processing time does not include shipping time.